Effective Date: November 1, 2024
This Privacy Policy outlines how THEFINANCIALMALL PRIVATE LIMITED ("THEFINANCIALMALL PVT LTD"), owner of the website www.thefinancialmall.com, handles the collection, use, and sharing of your personal and sensitive information. By using our Services, you consent to the practices described in this policy.


1. Legal Basis for Collecting Information
We collect and process your information to provide and manage our services and to comply with statutory requirements. Processing is based on your consent, which you may withdraw at any time; however, this may affect the availability of some services.

2. Types of Information We Collect

We may collect the following information when you access or use our services:

  • Registration Information: Name, address, contact details, age, gender, Income, PAN, and GST numbers.
  • Service Usage Data: Location, device identifiers, IP address, usage data, and technical details.
  • Support Communication Data: Information provided during support interactions or shared through our communication tools.

3. How and Why We Collect Your Information

We collect information to:

  • Personalize and enhance your user experience.
  • Send service notifications and updates.
  • Contact you for surveys, research, promotions, and events.
  • Understand user behaviour and improve our services.
  • Protect our users and prevent fraudulent activities.

We may also collect information from trusted third-party sources to enhance and validate your data.

4. Sharing with Third Parties

We do not share your personal information with third parties unless required by law or to complete the transaction or service. However, transactional email services (e.g., Mailchimp, Google, Investwell) may use your name and email for service-related communications. Third-party cookies may collect information if you access our website through intermediary platforms.

5. Prohibited Content

Users must not upload or share any content that:

  • Belongs to another person without rights.
  • Is harmful, defamatory, obscene, or unlawful.
  • Violates proprietary rights, contains malware, or threatens public order. Unauthorized use may lead to service termination and legal action.

6. User Controls and Choices

You have the right to:

  • Update or delete your account.
  • Modify preferences for emails and alerts.
  • Request access to your personal data, with the option to amend or delete it.
  • Control whether your data is shared with third parties for marketing.
  • Choose whether to receive targeted advertising.

Data:
You may request your personal information in a structured, machine-readable format. Some rights may only be applicable in specific situations.


7. Data Retention:
We retain your personal data as long as necessary for service delivery and compliance with legal obligations. Data may be retained longer if required for ongoing legal matters.


8. Data Security:
We use TLS/SSL protocols and other security measures to protect your data. While we strive for optimal security, no system is infallible. Your data is accessible only to authorized personnel as needed.
Government Disclosure:
We may be required to share your information with authorities for legal compliance.


9. Global Data Processing:
Your data may be transferred, stored, or processed in other countries for service delivery. By using our services, you consent to this transfer.


10. Policy Updates:
We may update this policy to reflect new technologies, practices, or regulatory requirements. Notice will be provided through the contact details we have on file.


11. Contact for Grievances:
Email: support@thefinancialmall.com


12. Comments and Questions:
For any comments or queries regarding this policy, contact us at support@thefinancialmall.com. Note that we are not responsible for third-party site privacy practices.

13. Cookies Policy

What Are Cookies?
Cookies are data files stored on your device by a website. They can enhance site functionality and personalize your experience. You can manage cookie settings through your browser.

Uses of Cookies:

  • Authentication: To personalize and secure your user experience.
  • Security: To detect and prevent malicious activities.
  • Preferences: To remember your settings and preferences.
  • Analytics: To measure and improve site performance.

Disabling cookies may affect your user experience and certain service functionalities.

Definitions

  • Anonymous Information: Data that does not identify a user directly.
  • IP Address: The unique address of your internet connection point.
  • Personal Information: Data that can identify an individual, such as name and contact details.
  • Sensitive Personal Information: Includes financial information, health data, passwords, and more.

This Privacy Policy ensures transparency and aligns with applicable laws to protect your privacy.